Question :
Can SIPnature be used with an analog or dial-up modem?
Answer :
We have designed SIPnature to work on a minimum bandwidth requirement of 56kbps, therefore SIPnature works really well on broadband but it also works on dial-up for PC to PC calls.
For PSTN calls (calls to fixed lines and mobiles) a broadband connection is advisable.
Question :
Will SIPnature work with my wireless home network?
Answer :
Yes.
Question :
Why can’t other users see me in their SIPnature softphone online list?
Answer :
They need to add you into their SIPnature contact list. They can do this by clicking on Tools, Contacts and Add contacts.
Question :
Other people cannot hear me in a PC to PC call?
Answer :
Check on the microphone settings under Volume Properties of your computer to see if it is on mute. If you are using an external microphone or microphone headset, do check if the jacks are properly plugged in.
Question :
Do I need any additional software to run SIPnature?
Answer :
No, SIPnature doesn’t require any other software to run.
Question :
What are the system requirements for running SIPnature?
Answer :
You can run SIPnature on machines with Windows 2003, Windows XP Home and XP Pro operating systems. You will need a minimum of 64MB RAM (depending on how many voice/text messages you wish to keep) a minimum of 30MB hard disk space. To experience the call clarity of SIPnature, you will also need a sound card, headset, or speakers and microphone, or a USB hand or headset.
Question :
How do I make PC to PC (On Net) Calls.
Answer :
You can only make calls to other users who are already registered with SIPnature. Refer User Guide for details on making calls.
Question :
How loud and clear is the conversation using SIPnature?
Answer :
SIPnature deliver user with an excellent and clear voice wherever you are. But the most important thing is to check whether you’re using broadband or dial-up. If it's dial-up connection, user will be experiencing lagging connection with the other party. This is because dial-up deliver less bandwidth compared to broadband.
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