Question :
Where can I purchase MOL prepaid airtime to make outgoing calls?
Answer :
There are over 4,000 MOL outlets available nationwide. Look out for the distinctive purple and yellow sticker (e-pay) placed at all these outlets such as book stores, calls shops, petrol kiosks, photo shops and many other service location. For more information, go to www.mol.com/epay-wtb.asp.
Question :
How much does a Top Up Ticket cost ?
Answer :
You can get your Top Up ticket at the designated denomination of RM30, RM40 or RM50 of your choice.
Question :
Can I use the Prepaid Top Up Ticket immediately after purchase?
Answer :
No, you have to activate your Top Up airtime at SIPnature Selfcare page. Here's the steps:
• Step 1
Login to SelfCare page from http://www.sipnature.com with your User ID and Password
• Step 2
Select option "Reload Your Credit" .
• Step 3
Key in your Serial Number and PIN from the slip.
• Step 4
Click "Continue"
• Step 5
Upon successful reload, click on "MainPage" option (top right of your screen) to see your new credit balance. Your SIPnature softphone will reflect the new credit balance upon next sign-in.
Question :
Is there an Expiry Period for MOL Top Up Ticket?
Answer :
The expiry period is One (1) year from the date of purchase.
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